Privacy Policy
Who We Are
FitFootball is a premium football kit Manufacture based in the UAE & China , with a representative office opening soon in the UK. We're committed to protecting your privacy and handling your data transparently.
Information We Collect
When you place an order with us, we collect the following information:
- Full name and delivery address
- Email address and phone number
- Order details and purchase history
- IP address and browsing data (via cookies)
Important: We never store your payment card details. All payment processing is handled securely by Stripe and PayPal.
How We Use Your Information
We use your data for two main purposes:
- Order Fulfillment: To process, ship, and track your orders efficiently
- Customer Support: To resolve any issues quickly and provide excellent service
- Marketing: To send you exclusive offers, new arrivals, and personalized recommendations
Payment Security
All payments are processed through secure, industry-standard gateways:
- Stripe: For credit/debit card payments
- PayPal: For PayPal account payments
FitFootball never has access to your full card details or CVV numbers. These are handled exclusively by our payment providers.
Email Marketing & Newsletter
By subscribing to our newsletter, you agree to receive:
- New product launches and limited drops
- Exclusive discounts and special offers
- Order updates and shipping notifications
You can unsubscribe at any time by clicking the link in any email we send you.
Cookies
We use cookies to:
- Remember your shopping cart items
- Understand how you use our website
- Improve your browsing experience
- Show you relevant products and offers
You can disable cookies in your browser settings, but some features of our site may not work properly.
Data Retention
We retain your order information in our database to:
- Provide customer support for past orders
- Process returns and exchanges
- Comply with legal and tax requirements
If you wish to delete your data, please contact us and we'll process your request within 30 days.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Lodge a complaint with a data protection authority
Third-Party Services
We work with trusted partners to operate our business:
- Stripe & PayPal: Payment processing
- Shipping carriers: Order delivery
- Email service: Marketing communications
These partners have their own privacy policies and handle your data according to their terms.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
If you have any questions or concerns about how we handle your data, please contact us:
