Your order will be processed within 3 business days after payment confirmation. Delivery times vary by region:

European Countries: 5 to 9 business days after dispatch
United States and Americas: 7 to 15 business days after dispatch
Oceania and Other Regions: 15 to 25 business days after dispatch

Please note that delivery times are estimates and may vary due to customs procedures or unforeseen circumstances.

Tracking numbers typically take 24 to 48 hours to become active in the system after your order is dispatched. If your tracking number still doesn't work after this period, please check your spam folder for the correct tracking information or contact our support team at info@fitfootball.co.

We ship to selected countries across Europe, Americas, and Oceania. For specific information about shipping to your country, please visit our Shipping Policy page or contact our support team. All international shipments include tracking and are subject to our delivery guarantee terms.

Our premium football kits are made from high-quality polyester using premium Thai raw materials. This ensures excellent breathability, durability, and an authentic feel that matches professional standards. Each kit is crafted to deliver the perfect balance of comfort and performance on the field.

We guarantee the quality and condition of all products shipped. If you receive a damaged or defective item, you must notify us within 24 hours of delivery by contacting info@fitfootball.co or via WhatsApp with photos of the damaged item.

We offer a 14-day window for processing damage claims. Approved claims will result in a replacement product or full refund at our discretion. For lost packages, please contact us immediately so we can initiate an investigation with the shipping carrier.

Your tracking number will be activated within 24 to 48 hours after your order is dispatched from our warehouse. You will receive an email confirmation with your tracking details once the package is handed over to our shipping partner. If you don't see the email in your inbox, please check your spam folder.

Address changes are only possible before your order enters the processing stage (within 3 business days of placing your order). Once your order has been dispatched, the shipping address cannot be modified. Please contact our support team immediately at info@fitfootball.co if you need to update your shipping address.

Customized products cannot be returned or exchanged unless there is an error on our part (such as incorrect size sent or customization mistake). You are responsible for ensuring all customization details including names, numbers, and sizes are correct before completing your order.

If we make an error in your customization, we will remake the product at no additional cost. Please double-check all customization information carefully as orders cannot be changed once production begins.